Student Services
From navigating your learning portal and refining your study skills, to managing your health and well-being, the CUC team is here to help you.
Student Engagement
At the CUC, we appreciate that you may face additional challenges and stressors, including disability, financial constraints, and caring or work responsibilities.
The CUC team wants you to succeed and are available for a coffee and a chat, referral to university or other services, or to help you manage your study workload alongside other demands.
All of our Centre Managers are trained in mental health first aid and are committed to supporting your well-being.
Practical Support and Advice
For both current and future students, administrative processes can be daunting and frustrating, particularly when you are studying remotely.
We can help with navigating learning portals and connecting with the appropriate services to meet your individual needs. This may include access and inclusion requirements; applying for extensions or special considerations; or referral to progression teams, library services, and other student supports.
Our team also assists students in finding and applying for scholarships.
Study Skills
Are you new to higher education, returning after an extended period or needing guidance around assessment tasks? Our Learning Skills Advisors can help you settle into study and become confident with academic and university processes.
Study Spaces
If you need a quiet study space without the interruptions and competing demands of home, take a look around our well-equipped Centre. In this modern facility, you’ll find:
- dedicated quiet study rooms with computers and space to work on personal devices;
- tutorial rooms which can be used for seminars, tutorials, workshops, exams, and group work; and
- space for student collaboration and break out, including kitchens.
Since study in the daytime isn’t always possible, our Centre is open to registered students from 5:00 am to 12:00 midnight, seven days a week, and are staffed during business hours 8.30am to 5pm Monday to Friday.
Technology
If your Wi-Fi has ever dropped out when a deadline is approaching, you’ll know that reliable, fast internet is essential for online study.
Our Centre offers access to high-speed internet (100 Mbps connection) as well as desktop computers, printing and copying equipment, and video conferencing facilities.
Exams
We can help take the stress out of sitting exams remotely. All our Centres offer professional exam invigilation services with qualified supervision and exam rooms. We also offer space for remote proctoring for the increasing number of online university exams.
